Opportunity in the palm of your hand.
As texting and other messaging platforms have risen in popularity for businesses, customers have come to expect fast, relevant responses from retailers they reach out to – including dealerships. But many sales teams lack the tools they need to respond to customers on the go, while keeping all communications tracked in the CRM.
With Connect Mobile, dealers can communicate with customers in real time, from anywhere. The mobile app provides salespeople with full follow-up functionality and quick, easy access to critical information, including inventory, customer records and conversation histories.
Learn how the Don Johnson Auto Group streamlines processes and improves the customer experience with Connect Mobile.
Review your sales, lead buckets, desking, demos, write-ups, appointments and dealership visits and know exactly which leads need a follow-up from anywhere.
Access customer conversation histories and reply to text messages directly via Connect Mobile push notifications on your device’s lock screen, keeping all conversations in Connect CRM without having to manually search for customer records.
Get your customers on their test drive sooner by using the camera on your mobile device to quickly capture and save customer’s critical data and documents.
Keep your customers’ vehicle preferences up-to-date using the Vehicle of Interest Scanner, which allows you to quickly search inventory and simply scan the VIN to add it as a customer’s primary vehicle of interest.
Quickly search your entire inventory from your mobile device to find the car your customer wants.
Call customers directly from their customer record using your mobile device – while still using the dealership’s phone number. Log that communication into Connect CRM customer records using Call Tracking.